Logo Naturacare

Privacy policy

 

The purpose of this policy is to inform users of the NATURACARE Group website about the processing of personal data carried out in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable French legislation.

1. Data Controller

The data controller is FINACARE SAS, ZI Les Landes de Roussais, 85600 Montaigu-Vendée, France. 
Contact: info@naturacare.com 

2. Data Collected

The personal data collected on the website include:

2.1 Contact form

  • company

  • email

  • phone

  • first_name

  • last_name

  • departement

  • function

  • country

  • city

  • commercial request

2.2 Job applications
The website redirects users to a dedicated external platform. No job application data are collected directly on the NATURACARE website.

2.3 Technical and audience measurement cookies
Only cookies strictly necessary for the operation of the website and for audience measurement purposes via a dedicated plugin are used.

3. Purposes of Processing

Personal data are collected for the following purposes:

  • to process and respond to requests submitted via the contact form

  • to ensure related commercial and marketing follow-up

  • to measure website traffic and improve website performance

 

4. Data Recipients

Data collected via the contact form are accessible only to our sales and marketing teams. They are then recorded and processed in the CRM system used by NATURACARE.

5. Data Retention Period

Contact form data are retained for the applicable legal commercial retention period, after which they are deleted or anonymised. Audience measurement cookies are stored for a limited period in accordance with CNIL recommendations.

6. Your Rights

In accordance with the GDPR, you have the following rights:

  • right to rectification

  • right to erasure (right to be forgotten)

 

7. Exercising Your Rights

You may exercise your rights by sending a request to info@naturacare.com. All requests will be processed within the applicable legal time limits.

8. Transfers Outside the European Union

The use of the CRM or external tools may involve data processing within the European Union. No transfer of personal data outside the European Union is carried out without appropriate safeguards.